Far Conference

Challenging Conversations & Direct Feedback

Managing emotionally sensitive interactions with clarity, trust, and empathy is crucial. Difficult conversations don't disappear; they fester. Learning to have effective conversations makes the difference between teams that merely survive and those that thrive.

Languages: Español, English, Català, Français, Deutsch, Italiano

Duration: 1-2h

Program contents

  • Improving Emotional Intelligence in Difficult Conversations

  • Identifying the Key Elements of Direct and Effective Feedback

  • Giving Feedback by Fostering a Psychologically Safe Environment

  • Develop Assertive Communication Skills

  • The Phases of Challenging Conversations

  • Techniques for Transforming Challenging Conversations into Constructive Opportunities

  • Avoid polarizing, as well as pleasing, when giving feedback