Value Proposition:

Challenging Conversations and Direct Feedback workshop is designed to develop the ability to effectively handle complex or emotionally sensitive interactions, providing tools to approach these situations with clarity, confidence, and empathy.

This program offers techniques to transform challenging conversations into constructive opportunities, generating a work environment based on trust, growth, and collaboration.

Workshop Contents:

• Develop skills to handle difficult conversations. Learn practical techniques to manage sensitive conversations respectfully and effectively, turning them into learning opportunities.

• Identify the key elements of direct and effective feedback. Learn to offer clear and constructive feedback, fostering personal growth and organizational performance.

• Improve emotional intelligence in difficult conversations. Manage your own emotions and recognize the emotions of others, facilitating more empathetic and effective interactions.

• Enhance active listening and empathy. Strengthen the ability to deeply understand others' perspectives, fostering relationships based on respect and mutual trust.

• Develop assertive communication skills. Communicate needs, expectations, and boundaries clearly, respectfully, and firmly, fostering a healthy work environment.

• Apply practical resources to manage sensitive conversations with confidence. Approach sensitive conversations with confidence and determination, maintaining effective and positive relationships within the team.

Challenging Conversations and Direct Feedback workshop offers practical tools to turn complex conversations into growth opportunities, enhancing authentic and effective communication within teams.

Facilitation available in Spanish (ES), English (EN), Catalan (CA), French (FR), German (DE) and Italian (IT).