Essence of the conference:

Managing conflict through trust and constructive dialogue. There is no healthy team without conflict. But there is a healthy way to experience it.

Key concepts and dynamics:

• Conflicts usually arise from roles, not from people. 

• Explore different styles of dealing with conflict. 

• Encourage "healthy conflicts" within the team so that it can grow. 

• Techniques to defuse the escalation of the conflict. 

• To act as a “bridge”, instead of being a “part”. 

• The systemic view of conflict.

• Zoom out to understand the origin of the conflict.

Facilitation available in Spanish (ES), English (EN), Catalan (CA), French (FR), German (DE) and Italian (IT).